Your credit card details will be used to guarantee your booking.
Should you need to cancel your reservation, please let us know by 4pm, 24 hours prior to the date of arrival, so as to avoid our cancellation charges. Bookings made for any of the "Supplement" or "Stopover" promotions are based on a minimum spend in the Brasserie or Bar of £75 per night or £98 per night on the Valentines Sunday stop over to qualify for room rate.
Please note some of our promotional rates (e.g. Lion King, Seasonal Sales such as Mal Spring Break) have a different cancellation policy and require you to cancel your room by 4PM, 48 hours prior to the arrival date to incur no charges.
In case of late cancellation or no-show, the full room price will be charged.
Other Promotional reservations are non-cancellable or amendable.
ITISON bookings - please refer to the T&Cs on your Itison voucher.
Car parking in Oxford: Please note car parking in Oxford is limited and needs to be booked in advance by contacting the hotel directly. The cost is £28.50 per night.
For further assistance please call 0330 016 0380.
Opening Hours: 0800 - 2100 GMT
Bookings Of 6 Rooms Or More
When booking more than 6 rooms, different policies and additional supplements will apply. Please contact our groups desk on 0330 016 0381 for details. Any bookings made for more than 6 rooms via our website will be held provisionally until the group terms are agreed and our contract signed. We reserve the right to cancel group bookings of 6 rooms or more made on the transient rates available through our website.