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Sustainability Policy

We take the sustainability of our hotels seriously, and are proud to support the Burnt Chef Project. Please see our policy here.

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Modern Slavery Statement

As a group of leading hospitality companies, we are rightly held to high standards in all aspects of our business. We are committed to carrying on our business in an honest, ethical and responsible manner that upholds and respects the rights and dignity of individuals and the communities where we operate. View our statement here.

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Gender Gap Report

Malmaison & Hotel du Vin continues to be committed to gender diversity, equality and inclusion (DEI). View our report here, calculated in accordance with The Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.

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Corporate Social Responsibility

Malmaison & Hotel du Vin is one of the leading UK hotel groups that value their people, their guests and their environment equally and are committed to a continuous improvement approach to Corporate Social Responsibility.

Contact Us

Legal information

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Registered Address: 3rd Floor, 95 Cromwell Road, London SW7 4DL

Registered Company No. 08960725

Place of Registration: England and Wales

CNF Enquiries

The following information is provided to assist in the identification of our Employer Liability Insurers and Public Liability Insurers:


Employer Liability

Aviva – policy number – 100525711CC1 - Portal ID C00074


Public Liability

Allianz – policy number – GBL00192115B – Portal ID C00519

Journalist Enquiries

General Marketing enquiries

Other Important Stuff

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About Us

Legal information, enquiries, sustainability and corporate responsibility

About Us
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Booking Terms and Conditions

Booking Terms and Conditions
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Gift Card Terms and Conditions

Gift Card Terms and Conditions
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BonAppi Terms and Conditions

BonAppi Terms and Conditions
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Data Protection Notice

Data Protection Notice