Please note that the spa is currently closed, pending further advice from the UK government.

All shopped out? Kick off your shoes and slip off to our Spa where we'll use the latest ESPA treatments to turn you back into a human. Our spa, perfectly located in the heart of Birmingham in the iconic Mailbox building, is your inner-city escape.

Explore a range of daytime offers below, or explore the menu on the left to see our more decadent day packages and popular spa break overnight offers.

Our luxurious spa facilitates include a Jacuzzi, sauna, steam room and experience shower.

Please be advised that the Jacuzzi is not available for use on Tuesdays.

Day spa guests
Use of facilities is included in all spa treatment packages, and can be added onto any treatment bookings for £30 for 4 hours use.

Hotel guests
Hotel guests can use the spa facilities complimentary when they stay, from 3pm the day of check in up until 12pm the day of check out. Spa use is strictly on a first come first serve basis and cannot be reserved in advance unless as part of a spa package booking.
For more information, please call our spa desk on 0121 246 5008


All treatments are subject to therapist’s availability. All treatment times include consultation and aftercare advice. Each spa has different facilities, please ask each site for more information. If you or any of your party have any medical conditions that may affect your spa treatments, you will need to make us aware of this prior to your arrival to avoid disappointment on the day.

Opening Times

Monday – Friday 9.30am - 7pm
Saturday and Sunday 9.30am - 6pm
Treatments from 10am

Last entry 6.15pm Monday- Friday
Last entry 5.15pm Saturday and Sunday
*last entry 45mins before closing time of spa

Please note that the spa is closed on bank holidays, including Christmas, Boxing Day and New Year's Day.