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Malmaison Hotels

Price Match Promise

Our Promise

The Malmaison and Hotel du Vin Group set highly competitive room rates which are regularly checked against online competitors.  If you find a lower publicly available price (Best Flex or Advance Purchase) on any other website we guarantee that we will lower our price to match it.

This promise applies to any lower room rate for the same location, accommodation type, board basis, number of guests and stay dates found within 24 hours of your booking on a third-party website for the same Malmaison or Hotel du Vin product. 

We furthermore guarantee that you will always find the full complement of our rooms via the Malmaison & Hotel du Vin websites www.malmaison.com & www.hotelduvin.com , more than on any other website.

 

Please view the Best Price Promise terms & conditions here. 

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Best rate guarantee form

Price Match Promise

Please answer the following questions regarding your potential claim to determine whether it meets the requirements.

Did you make a reservation directly on Malmaison.com or Hotelduvin.com and have a reservation number?

Is the lower rate you have seen for a different type of accommodation (different hotel, different room, different package or different cancellation terms)?