Learning and Development

We want you to be the best. That's why we provide you with a whole range of training opportunities once you're on board.

We have designed development programmes that will help develop our future leaders, inspire service delivery with passion, and allow every one of our people to grow with us.

We regularly deliver nationwide:

Supervisory Skills Workshop
Group Training Techniques - 3 day Stonebow qualification
Intermediate Health and Safety Workshop - 2 day qualification run externally
Profit & Loss Workshop
Managing Performance Workshop
Recruitment and Interview Skills Workshop
Complaint Handling
Duty Management Training Programme
Coaching and Mentoring Workshop

Rising Stars Programme

Every year we run a company wide online appraisal tool, Talent Toolbox™, which allows every employee the opportunity to become recognised as a Rising Star within the group, irrespective of the location or department in which they work. Each employee who is recognised to be a Rising Star, is assigned a development programme most appropriate to their level:

VRQ in Team Leadership - 5 month development programme run by The Learning Academy
NVQ in Customer Service - 20 week programme run by DeVere Academy
NVQ in Housekeeping - 20 week programme run by DeVere Academy
Management Development Programme - run in-house

A Personal Development Plan is also designed for each Rising Star by the regional People & Development manager.

Management Development Programme

All Managers have access to the online Academy which promotes self-learning and is a great source of information that is available at any time. In addition, managers who are selected as Rising Stars are invited to participate in a structured development programme encompassing:

Motivating your team
Leadership styles
Planning and delegating
Communicating
Problem solving/ Decision making
Giving and receiving feedback
Profit and loss

Investing in our people is an investment in our future. It will always be at the heart of what we do.

AAA Programme - Chefs

Malmaison and Hotel du Vin believe in having quality restaurants and kitchens. We believe in the finest locally sourced, ethically produced ingredients. We believe in having fun, but aren't afraid of hard work. But most of all we believe in good, properly trained people.

We believe that you cannot afford to ignore good training, and there is no better place to start, than with the AAA programme. We start with all the classic cooking methods and techniques, which are the building blocks of any good chef. From there you can achieve a greater appreciation of the profession and set yourself higher standards to aspire to.

Today's chefs want to be head chefs by the age of 21, but don't know how to make mayonnaise or fillet a fish. Malmaison & Hotel du Vin, will teach you these building blocks and can set ability to the individual and giving you realistic development goals for the entire kitchen, whatever your experience.

This is the future for the next generation of chefs and goes someway to guarantee that a future of well-trained quality chefs will continue to run our kitchens!

If you're made of the Raw Stuff, we want to teach you!!

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